Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the NakedEnvy website and related services (collectively, the “Services”). By using the Services, you agree to these Terms. If you do not agree, please do not use the Services.

You must be at least 18 years old and located in a state where the Services are available to request care through the platform.

NakedEnvy provides an asynchronous telehealth platform: technology, intake assessments, care coordination, payment processing, and fulfillment logistics.

NakedEnvy is not a medical practice and does not provide medical care. All medical evaluation, diagnosis, and prescribing are performed exclusively by an independent, licensed provider group that is solely responsible for the clinical decisions it makes. NakedEnvy does not direct, control, or interfere with those clinical decisions, and no provider-patient relationship is formed with NakedEnvy.

Any statement on this website regarding a treatment is informational only. Whether a treatment is appropriate for you is determined solely by a qualified healthcare professional after review of the health information you provide.

Submission of an assessment or payment does not guarantee a prescription. A provider may determine that a treatment is not appropriate, or may decline to prescribe, for any clinical reason.

Consent to receive SMS or text messages is optional and is not a condition of purchase, eligibility, or receiving care.

Message frequency varies based on the updates you have requested and your stage of care. Message and data rates may apply according to your mobile carrier plan.

You may opt out at any time by replying STOP to any message. After you opt out, you will receive a brief confirmation and no further non-essential messages. Reply HELP for assistance.

Your mobile number and mobile information will never be shared or sold to third parties for marketing purposes.

Prices are displayed at checkout and may change from time to time. Orders are fulfilled through licensed pharmacies. Prescription products ship only after a provider authorizes them and applicable verification steps are complete.

Because prescriptions are prepared individually for you, orders that have entered fulfillment may not be cancellable or refundable. Contact support and we will review your specific situation.

The Services, including all text, graphics, logos, and design, are owned by NakedEnvy or its licensors and are protected by intellectual property laws. You may not copy, reproduce, or distribute any part of the Services without our prior written permission.

The Services are provided “as is” without warranties of any kind, whether express or implied, to the fullest extent permitted by law. NakedEnvy does not warrant that the Services will be uninterrupted or error-free.

To the fullest extent permitted by law, NakedEnvy will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services. Clinical care decisions remain the responsibility of the independent provider group that evaluates you.

These Terms are governed by the laws of the state in which NakedEnvy maintains its principal place of business, without regard to conflict-of-law principles. Any dispute will be resolved in the state or federal courts located in that jurisdiction, unless mandatory consumer-protection law provides otherwise.

We may modify these Terms from time to time. The “Last updated” date above reflects the most recent revision, and continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

Questions about these Terms can be sent through our Contact page.